At Nerotouch we help brands engage with customers in creative, innovative, dynamic and rewarding ways. Uniquely we look after the entire process from start to finish including initial concept design, production, implementation, support and maintenance. As a result we can be agile and responsive, turning projects around quickly, efficiently and to the highest standard.
We ensure that we work closely with clients, spending sufficient time with them to understand their brand, their customers and their customer’s journey. This knowledge is then used to align our manufacturing expertise and creativity with the brand, to deliver the best project solution.
By choosing an expert interactive kiosk design and manufacturing partner like Nerotouch, you are benefiting from a complete understanding of product materials, component options and manufacturing know-how.
Nerotouch’s bespoke design centred approach means new products are unique, specifically matched to a brand’s values and to the customer’s experience. The ability to develop hardware, software and user interface hand in hand means each reinforces the other to maximise overall benefit. Close collaboration with production, implementation and support means the ability to drive down full life costs, delivering return on investment.
Support & Maintenance
The ability to minimise downtime is essential to delivering on ROI targets. Nerotouch offer support contracts based on a variety of SLAs, dependent on customer need. Ease of maintenance is central to the development of evoke products from the outset. As a result the potential exists, where appropriate, for our customer’s own staff to undertake this work, up to and including swapping out major components, saving time and money.
Control of the manufacturing process allows us to safeguard design intent and product quality. This, combined with the production team’s input into the initial development process means we can provide an agile and responsive approach to delivering a cost effective solution.
Our implementation processes are fully integrated with production for a quick and efficient project turn around. An experienced in house implementation team means in depth product knowledge and a smoother installation process from start to finish.